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300 • Setting Up a VPN Service XX112-36-00 Rev 909 Kollector Hybrid Network Digital Video Recorder
Troubleshooting
If the application suddenly gets disconnected from the Nucleus, you should try the following:
• Check that the VPN connection between the Workstation and the VPN server is still connected.
• Check that the IP address you have received from the VPN server is compatible with the list of addresses
defined on your local network.
- Software Manual 1
- Important Notice 3
- About This Manual 4
- Table of Contents 5
- Chapter 1 10
- Introducing ViconNet 10
- What Is the Kollector? 11
- How Does ViconNet Work? 11
- Frequently Asked Questions 12
- ViconNet Products 15
- UPS System Requirements 18
- System Architecture 19
- Front Panel Indicators 20
- Chapter 2 22
- Getting to Know ViconNet 22
- Logging In 23
- Main Window 24
- Main Window Toolbar 26
- Video and Recording Elements 28
- Site List 29
- To reverse a selection: 30
- Site Map 31
- Video Display Area 35
- Display Mode Controls 40
- Picture Quality 41
- Refresh Mode 42
- Function Controls 43
- Playback Controls 44
- Other Controls 45
- Navigator Window 46
- Navigator Window Toolbar 48
- Navigator Area 48
- To view recorded contents: 49
- Navigator List Controls 50
- Recorded Device Contents 51
- Time Interval Tabs 52
- Date/Time Controls 53
- Time Interval Map Area 53
- Playback Start Time Selector 54
- Selected Recorded Interval 54
- Zoom Controls 55
- Changing the Display Mode 56
- Functions and Settings 57
- Export Video 58
- Analytics Search 58
- Archive Controls 58
- Play Button 59
- Clear Button 59
- Cancel Button 59
- Alarm Window 60
- System 61
- Logging Out 63
- Watchdog 64
- Chapter 3 66
- Configuring the Nucleus 71
- Creating a New Network 71
- Step 5: Testing the Network 75
- Modifying Microphones 83
- Configuring/Modifying Relays 85
- Using Reset Nucleus 87
- An example is shown below: 88
- Display 91
- Defining Groups 93
- To add a new group: 94
- Defining Users 96
- Configuring Auto Login 103
- Deleting Disks 108
- HD Mobility 109
- Creating a Group Set 112
- Editing a Group Set 115
- To edit a Group Set: 116
- is automatic 122
- Automatic FPS 123
- Manual FPS 124
- Creating Macros 130
- To create a macro: 131
- Macro Commands 137
- Creating Matrix Macros 139
- Activating Relays in Macros 141
- Defining Email and Texting 142
- User/Macro Priority 146
- User vs. Macro 147
- Macro vs. Macro 147
- Configuring Alarm Events 148
- Defining Alarm Setup Links 149
- To define alarm setup links: 150
- Setting Pre/Post Alarms 161
- To set pre/post alarms: 162
- Video Analytics Engine 165
- Events Management 166
- Creating Schedules 175
- To create a schedule: 176
- Configuring Low Bandwidth 180
- To configure the control: 182
- Activating a Control 184
- Creating a Map Set 186
- To create a map set: 187
- Editing a Map Set 193
- Make a network global set: 194
- To add a camera 196
- To edit a camera 197
- To delete a camera 197
- Third Party Format 198
- Creating a Library File 199
- Viewing the Settings Summary 203
- Display Settings 204
- Registering Your System 205
- Chapter 4 208
- Overview 209
- the ViconNet System 213
- To operate a PTZ camera: 219
- Control Dialog Display area 220
- Chapter 5 222
- Recording Live Video/Audio 222
- Transmitter 225
- Automatic Recording 227
- Alarm Recording 229
- Chapter 6 230
- Playback Workflow 232
- Recorded 235
- Segment 235
- Camera/Microphone 245
- Quick Playback 246
- Move Playback To Time 247
- Museum Search 249
- Defining ROIs 252
- How Episodes Are Determined 253
- Video Analytics 254
- Creating Archives 256
- To remove an archive: 259
- Chapter 7 260
- Working with Macros 261
- To work with macros: 262
- Chapter 8 264
- Generating Reports 264
- To save the log to a file: 266
- Opening the Reports Window 268
- button 273
- Column Description 274
- Device Name 274
- The name of the device 274
- Site Name 274
- Generating Audit Log Reports 275
- Date/Time 276
- Command 276
- The name of the operation 276
- Generating RVS Log Reports 277
- Generating CFN Log Reports 278
- Button Description 280
- Go to first page of events 280
- Chapter 9 286
- Video Clips 286
- Printing Frames 287
- Exporting Frames 288
- Creating Video Clips 289
- Appendix A 290
- To disable the firewall: 293
- Firewall 294
- Appendix B 296
- Configuring the Network 296
- Appendix C 300
- Setting Up a VPN Service 300
- To set up the VPN server: 301
- To set up the IP address: 303
- To set up the VPN Network: 308
- Troubleshooting 309
- Appendix D 310
- Using Video Analytics 310
- Appendix E 312
- System Default 313
- Running ViconNet 314
- Advanced Notes 315
- Vicon Industries Inc 317
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